With over 25-years of customer support experience and troubleshooting I have worked with users/owners/people of all different levels of technical abilities. As part of your purchase I can provide as little as email/file support to over the phone with in-depth remote PC hands on. No matter what you need for assistance to get your Windows laptop setup and your truck flashed properly with a KDMAX Pro tune!
If you have your kit in hand and we have not yet spoken on the phone you can take these steps to help expedite the process without worry, anytime before we talk over the phone if you would like to do some pre-work. These steps are 'read only' - so there is no flashing process or anything you can do to cause any issue whatsoever. However, with the results I can follow up and provide a file and steps on the fly so perhaps we can get you knocked out quicker than any schedule delays if you have time and are comfortable with walking through them.
You can stop at any point of this process and resume later if needed without concern. My goal is to set up a call with you and either walk you through this process and/or remotely connect and even drive most of the process if you need me to. It is all part of the remote tuning bundle to whatever extent you would like to depend on me for.
1) Install VFTuner from http://VFTuner.com - the download link is on the main page but here's a direct link they use: https://ovtune.s3.us-east-2.amazonaws.com/VF+Tuner+Installer.exe
2) Plug in the USB cable and orange OBDII connector to the laptop.
3) Start VFTuner.
4) If you get prompted with "Cable not detected" ... "Would you like to install drivers" say "Yes". This is a 1-time setup for the OBDII driver used.
5) Start VFTuner.
6) Go to the truck with your key and laptop/hardware.
7) Put the truck in ON (not started) this is a double click for a key start or double-tap for a push-start typically. It's enough to put the truck in the mode where the gas gauge registers but you are not attempting to start (i.e. no foot on brake).
8) From the "File" menu select "Flash ECU".
9) From the "VF ECU Programming Utility window select the "Prepare ECM" button.
10) For a first time setup, you will be prompted to use your credits to license your truck. I have
already purchased and requested the proper allocation of credits for your truck so there is no additional "cost". Please accept that prompt so we can connect VFTuner to the truck as it is required for us to proceed.
11) If all is done properly to this point you will see the larger window on the right-side of the screen display your various ECU information. If you want to tackle these steps on your own and send me that info to christopher@tacomatuning.com or via txt 757.320.2628 with your name. I can verify the current ECU level and provide the proper KDMAX Pro tune pack for you fairly quickly and provide a few more steps.
12) At this point you can turn off the truck fully, disconnect the OBDII port, close the VFTuner application (order does not matter).
NOTE: Some Windows security software can get in the way of the installer and the program running. It is rare but a pain to deal with. I am capable of helping fully resolve that if it occurs. No need to worry, there is no issue we cannot address.
